Privacy Policy

Last Updated: May 24, 2026 · The Pimple Post Clinic

1. Introduction

Welcome to The Pimple Post Clinic. We are committed to protecting the privacy, security, and confidentiality of the personal and medical details you share with us. This Privacy Policy outlines how we collect, process, secure, and manage your information when you visit our website or fill out our evaluation forms.

2. Information We Collect

When you request an evaluation, fill out contact forms, or contact us through our website, we collect the following structured information:

  • Identity Details: Full Name.
  • Contact Information: Phone Number.
  • Clinical Context: Previous treatments tried, duration of acne, and your primary skin concerns.
  • Metadata: Submission timestamps, source URLs, IP address, and browser configurations.

3. How We Process and Use Your Data

We process your information strictly for medical administration and custom care purposes, including:

  • Reviewing and diagnosing your skin concerns to prepare for your evaluation appointment.
  • Contacting you via mobile call or WhatsApp to schedule your clinical diagnostic consultation.
  • Preventing automated spam submissions through math captcha integrations.
  • Analyzing site performance and local search relevance.

We do not sell, trade, lease, or distribute your personal or clinical details to third-party advertisers or marketers.

4. Data Storage & Security Measures

We maintain rigorous physical, administrative, and technological security controls to keep your data safe. Every web evaluation request is processed locally via an SPF-aligned domain email structure and saved securely to a local server backup file.

This local database backup is secured inside a dedicated folder protected with server-level access rules (including custom .htaccess directives). This completely blocks unauthorized direct web downloads, indexing, or access to your medical evaluation requests by external search crawlers or malicious online actors.

5. Cookies and Analytics

Our website uses basic, privacy-friendly cookies to maintain essential web functionalities and improve your local navigation flow. You can manage, disable, or delete cookies directly inside your browser settings.

6. Patient Rights

Under local privacy laws and clinical guidelines, you have the right to request access to the information we hold about you, request corrections to your details, or ask us to remove your non-medical contact details from our dynamic scheduling databases. To make a request, please contact us directly at the details provided below.

7. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is processed, please contact us:

The Pimple Post Clinic
Gala Empire, 312, Drive In Rd, Memnagar, Ahmedabad, Gujarat 380054
Email: care@pimplepostclinic.com
Phone: +91 98258 05899